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Frequently Asked Questions

9100, 9110, & 9120:2016 Online Component FAQs
This section includes details on programs are for new auditors interested in completing the IAQG 9100/9110/9120 AATT Program for the first time, auditors wh...
Thu, 2 Jun, 2022 at 3:44 PM
General Program FAQs
Q. Do I have to complete the online prerequisites in a single day, or can I split it between multiple days/weeks? A. All of the online prerequisites are se...
Thu, 2 Jun, 2022 at 3:50 PM
AATT-specific Remote Proctor FAQs
Q. What exams can be completed using Remote Proctor? A. The remote proctor can be used to complete the 9100 Knowledge Retake, 9110 Knowledge/Application, 9...
Thu, 2 Jun, 2022 at 4:26 PM
Timed Assessments/Exams FAQs
Q. If I run into a problem taking a timed assessment, what should I do? A. If you are still in the assessment, please click the Menu button in the top-righ...
Thu, 15 Sep, 2022 at 9:30 PM
Technical Requirements and Issues FAQs
Q. What sort of devices can I use to access the training and assessments? A. The site requires a desktop or laptop computer using a modern Web Browser (Goo...
Thu, 2 Jun, 2022 at 4:46 PM
Payment Issues FAQs
Q. When attempting to purchase the training package by credit card, I receive an error saying that my address is incorrect and doesn’t match the address on ...
Thu, 2 Jun, 2022 at 4:46 PM